The information on this page should help you to enjoy your stay in Katoomba. We have detailed user instructions for the WiFi and the appliances. This page is a work in progress so if what you are looking for isn't on here, please contact us and we will endeavour to help you!

WiFi

We have installed our own private superfast broadband. The network is EE-9WQK9S and the password is HKYKwQ79y3NFM3kA. The router is behind the TV and there is a black tab that can be removed from the box with the login details. There is also a QR code which you can scan with a camera and it will log you straight in. 

We have also have a new Smart TV so remember to bring your Netflix/Prime log in details and you can sign yourself in. Don't forget to sign out on your way home.

Waste Collection

We have now subscribed to the site waste collection as we were having issues with ours being collected. The bins take all black waste and recycling and are only a minute walk from Katoomba. Turn left towards the rear exit and they can be found on the left-hand side. 

Heating

We have installed underfloor heating throughout the tiled areas. During the chillier winter and spring periods we have set it at differing temperatures throughout the day to account for times when guests are out, This is easily adjusted by pressing the arrow buttons up or down, but we would ask you to be mindful of both the environmental impacts and the hugely increasing electricity costs. We would love for Katoomba to remain an affordable holiday for all. I have attached an image of the instructions below. It will default back to the original settings at the next scheduled change. We are able to alter this remotely (so that's it's warm for guests arrival), so if you need any assistance please let us know. 

We also have oil filled radiators in each bedroom (these can get hot so take care around children), and a wall mounted fan heater in the bathroom. 

Cooking

We have a well equipped kitchen with a double oven and grill, and a microwave. I will be attaching a photograph of the oven dials as soon as I can take one, but in the meantime the instructions are in the bottom drawer (pink folder) in the kitchen.

Drinking

There is an electric kettle for your convenience, and we also have a Tassimo machine for that extra special drink.

Here are the user instructions, which aren't as complicated as the images imply. Fill with water, put your Tassimo pod in the section at the top, push down firmly, press the button until you have the desired size of drink. 

Laundry

We have a newly installed washing machine. As with all new machines there are lots of programmes. The images below will give you an idea of the programme duration, and operating instructions. The quick wash is suitable for a full load and finishes in 28 minutes.

Ventilation

One of the bedrooms has a newly installed ventilation system to prevent the buildup of condensation, which is common in beach chalets. This has been set to the quietest setting so please do not alter this. It should not be noisy at bedtime. Please can the bedrooms doors be left open wherever possible, as this helps it to work much more effectively.

In an Emergency

Call 999 in the event of any emergency quoting the address, which is stated within the chalet, behind the door to the entrance. The chalet is equipped with a fire blanket but your safety is our priority, so please evacuate rather than attempting to fight a fire. Both doors are equipped with a thumb turn lock (for a quick exit), so please be aware of this if travelling with children. Please contact me once everyone has evacuated and is safe. 

We have left a night light/torch in each bedroom should you need to evacuate in an emergency.

Non Urgent Medical Assistance

Doctor

Bodriggy Health centre is the closest medical centre. They can be contacted on 01736 753136.

Pharmacy

Boots on the high street is the closest. They also have a store at the retail park with longer opening hours.

Bodriggy Pharmacy is located within the Bodriggy Health Centre.

 

Minor injuries

Hayle is in-between two minor injuries centres. Please call 111 and you will be advise to attend whichever is most appropriate  for your needs.

Dentist

Hayle Dental Practice can be contacted on 01736 752118.

Vets

Hayle Veterinary Surgery can be contacted on 01736 754111.

Animal Vets can be contacted on 01736 796088.

CVets provides 24 hour emergency cover. They are based in Truro on 01872 560952.

 

Things to do

 

Getting Around

Public transport is a great way to see Cornwall and avoids parking problems.  The bus has weekly offers, with the closest bus stop referred to as Hayle Towans. The train is fantastic, especially the route between St Erth (which has a large park and ride) and St Ives.

The open top bus is a great way to see West Cornwall.

 

Days Out

I have a Local Area page on the website that will give you lots of ideas! Sorry, there are almost too many!

 

Food

The Food page will give you some eating in, and out inspiration. 

 

Interactive Map

This Google Map will show the locations of places to go and see and also restaurants and takeaways.

The Walk to Dog-Friendly Beach can be found on this link. This shows the route to the unrestricted Mexico Towans Beach, whilst Riviere Towans in front of the site has some seasonal restrictions beteween 10.00-18.00  from July 1st to August 31st.